Elevate Autism ABA Center LLC ("Elevate," "we," "us," or "our") respects your privacy and is committed to protecting the personal and protected health information (PHI) you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at elevateautismaba.com or use our services.
1. Information We Collect
1.1 Information You Provide
- Contact Information: Name, email address, phone number, home address.
- Child Information: Child's age, diagnosis status, and information about your child's needs when submitting a consultation request.
- Insurance Information: Insurance provider name (collected through our contact form to help verify benefits).
- Employment Applications: If you apply for a job, we collect resume, certifications, employment history, and contact information.
1.2 Information Collected Automatically
- Usage Data: IP address, browser type, device information, pages visited, time spent on pages, referring website.
- Cookies & Similar Technologies: We and our hosting provider (Netlify) use cookies and analytics tools to understand site usage and improve user experience.
2. How We Use Your Information
We use information to:
- Respond to consultation requests and inquiries
- Schedule assessments, therapy sessions, and follow-ups
- Verify insurance benefits and process authorizations
- Provide ABA therapy services and communicate about care
- Process employment applications
- Improve our website, services, and user experience
- Comply with legal, regulatory, and insurance requirements
3. Protected Health Information (PHI) - HIPAA
Once you become a client of Elevate Autism ABA Center, any health information we collect is considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). Your PHI is governed by our separate HIPAA Notice of Privacy Practices, which details your rights and how we protect your health information.
Important: Our website contact form is not intended for transmission of detailed Protected Health Information. Please do not send sensitive medical records through the website form. Instead, call us at (571) 351-7529 or wait to receive our secure intake paperwork.
4. How We Share Information
We do not sell your personal information. We may share information only in these limited circumstances:
- Insurance Providers: With your authorization, to verify benefits and process claims.
- Business Associates: With HIPAA-compliant vendors (e.g., practice management software, billing processors) under signed Business Associate Agreements (BAAs).
- Legal Requirements: When required by law, court order, or to protect safety.
- With Your Consent: Any other sharing requires your explicit authorization.
5. Data Security
We implement administrative, technical, and physical safeguards to protect your information, including:
- SSL/TLS encryption for all data transmitted through our website
- Access controls and audit logs for systems handling PHI
- HIPAA-compliant cloud infrastructure and vendors
- Employee training on privacy and security practices
- Breach response procedures per HIPAA Breach Notification Rule
6. Your Rights
You have the right to:
- Access and request a copy of your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
- File a complaint with state or federal privacy regulators
To exercise these rights, contact us at info@elevateautismaba.com.
7. Children's Privacy
Our services are provided to children with the involvement and consent of their parents or legal guardians. We do not knowingly collect personal information directly from children under 13 through our website without parental consent.
8. Cookies and Tracking
We use essential cookies to operate the site and may use analytics cookies to understand visitor behavior. You can disable cookies in your browser settings, though some site features may not function properly.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated directly to active clients.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Elevate Autism ABA Center LLC
Fairfax, Virginia 22030
Phone: (571) 351-7529
Email: info@elevateautismaba.com